We wanted to let you know about some important changes to our out-of-hours veterinary service and what to do if your pet needs emergency veterinary care at night, over the weekend or on bank holidays, when our practice is closed.
At Grove Lodge Vets, we know your pets are part of your family and our priority is, and always will be, to ensure they have access to the very best care, no matter what time of day or night it is. For this reason, we have made a recent change to our out-of-hours provision, partnering with Vets Now, a dedicated pet emergency service which provides expert pet emergency care when we are closed.
Vets Now is the pet equivalent of an accident and emergency service and the leading provider of pet emergency care in the UK. Based at more than 60 locations nationwide, their vets and vet nurses respond to half-a-million pet emergencies every year. Moreover, their veterinary teams are specially trained in emergency and critical care and work only out of hours, through the night, at weekends and on bank holidays. That means they are ready and waiting to see you and your pet, whether it's in the early hours of the morning or halfway through Sunday lunch.
What does this mean for me?
During our normal opening hours, there will be no change in our service. We will continue to provide you and your pet with the highest standards of veterinary care. However, if your pet falls ill when we are closed, you can call the Vets Now team who will be happy to talk through your concerns.
At Grove Lodge Vets, we are proud to be working with Vets Now and believe this new partnership offers you and your pet the best level of care both day and night.
If you have any questions about this new service, please don't hesitate to get in touch.
Out of hours contact telephone number - 01903 954322