Customer Services Manager
This is an exciting opportunity to join a forward thinking, progressive veterinary business. We are recruiting for a Customer Services Manager at our Worthing Hospital and Brighton branch. These are both full time roles 40hrs p/wk.
The ideal candidate will have a proven track record in a customer focused role, be confident, a people person and natural leader.
You will be happy to work as part of a rota and have an understanding of managing shift patterns.
To apply for this role you will possess the following skills & attributes:
- Excellent organisational skills
- Ability to work under pressure
- Excellent telephone skills
- Lead & motivate a team
- High level of accuracy
- Computer skills - Microsoft packages
- Good communication skills
- Develop relationships with clients
- Knowledge of the veterinary industry is desirable
Remuneration dependent on experience.
To apply for this position please email you CV and mark it for the attention of the Practice Manager.
Job Type: Full-time
Grove Lodge are currently looking for Receptionists to join our busy Veterinary Hospital and 6 branches between Worthing & Brighton. The successful candidates will have experience in a similar environment. It is essential that you possess excellent communication skills and have a calm and sensitive approach.
You will be the first point of contact for all clients entering the practice, you will be responsible for booking and confirming appointments on the in house computer system. Customer service is very important in this role, you must be confident in managing difficult situations with all clients, answering incoming calls and assisting customer queries. Money handling and general administration duties.
We currently have a role in our Hospital for 30 hrs a week. Please apply by emailing your CV in the first instance to the Customer Services Manager.
Job Type: Full-time
Join our fast paced, busy 24-hour emergency and critical care hospital as a full time vet. We provide a large range of fantastic diagnostic equipment, alongside working with a team of highly experienced vets and nurses. Due to the nature of our business, you will experience a wide range of different cases. If you are motivated by a job that is challenging, rewarding and interesting then we are the place for you. Working at our main hospital and branches.
In exchange, we offer:
Highly competitive salary
Encouraged and funded CPD
Fixed rota pattern
Payment of professional subscriptions.
Registered Veterinary Nurse
We believe in exceptional veterinary care delivered through and led by our excellent clinical teams.’ We are an established and progressive Hospital supported by 6 branches and situated on the South Coast offering first opinion, emergency, critical care and referral work. An exciting opportunity has arisen for an enthusiastic, RVN to join our friendly, professional team on a full time, or, part time basis. The successful candidate will have exceptional practical skills and be fully qualified and registered.
This rewarding position would suit someone who has high standards, who is committed to consistently delivering outstanding care and who is ready to take the next step in their career development. By joining us, you will be part of a clinical team dedicated to delivering exceptional standards of care. You will have the opportunity to build your career and reach your full potential. As you would expect we offer a supportive and friendly working environment together with career development opportunities, excellent remuneration, and benefits package that include company pension, CPD allowance and staff discounts.
Are you a future leader? Have excellent attention to detail? Cope well with stressful situations? Happy and positive? If you answered yes to all these questions we would love to welcome you to our team. This is a new position within Grove Lodge, a group of seven sites including a 24-hour hospital in Worthing. You will be working closely with the Clinical Directors as well as being involved with the day to day management of the nursing team as it supports the needs of a successful and thriving business. Consistent delivery of high quality clinical standards and procedures will be expected through our rst opinion and referral services and you will be based at our fully equipped hospital site in Worthing. We are part of IVC and can offer an excellent salary package including our fantastic Nurse