• Out of hours:01903 203999
  • Emergency:01903 234866
Request an appointment

Privacy Policy

Independent Vetcare Ltd ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.independentvetcare.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Independent Vetcare Ltd of Station House East, Ashley Avenue, Bath BA1 3DS.

Information we may collect from you

We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on our website www.independentvetcare.co.uk (our website) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our website, subscribe to our service, participate in discussion boards or other social media functions on our website, enter a competition, promotion or survey and when you report a problem with our website. The information you give us may include your name, address, e-mail address and phone number, financial information, personal description and photograph.
  • Information we collect about you. With regard to each of your visits to our website we may automatically collect the following information:
    • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our office.
    • Information about the browser (type, version, screen size, etc.), basic information about the user (IP address, language, time zone) and data containing mouse movements, clicks, scroll events and keystrokes are sent to Mouseflow. No personal data is sent, and no data is ever shared between websites. The script does not use third-party cookies. No data is shared with third parties, except for highly summarised data gathered across all Mouseflow accounts, e.g. usage share of browsers, average screen size, etc. Keystrokes from password fields and fields marked as “sensitive” are never recorded or sent over the network. You can opt out of Mouseflow by clicking here
  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this website. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Practice information

Worthing - 24 Hour Hospital

Back
  • Mon
    8:00am - 7:30pm
  • Tue
    8:00am - 7:30pm
  • Wed
    8:00am - 7:30pm
  • Thu
    8:00am - 7:30pm
  • Fri
    8:00am - 7:30pm
  • Sat
    9:00am - 5:00pm
  • Sun
    10:00am - 5:00pm

Emergency Details

Please call:

01903 234866
Back

Find us here:

18 Upper Brighton Road Worthing West Sussex BN14 9DL Open for emergencies 365 days a year 24/7. In an emergency, please telephone us to let us know you are coming so we can ensure your visit is as stress-free as possible. This also enables us to prepare any emergency equipment or medication that may be required in advance.
get directions with Google Maps
Back

Please call this number for emergencies:

01903 234866

Brighton Surgery

Back
  • Mon
    8:00am - 6:30pm
  • Tue
    8:00am - 6:30pm
  • Wed
    8:00am - 6:30pm
  • Thu
    8:00am - 6:30pm
  • Fri
    8:00am - 6:30pm
  • Sat
    8:30am - 12:30pm
  • Sun
    Closed

Emergency Details

Please call:

01903 234866
Back

Find us here:

104 Preston Drove Brighton East Sussex BN1 6EW
get directions with Google Maps
Back

Please call this number for emergencies:

01903 234866

Durrington Surgery

Back
  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    8:30am - 12:30pm
  • Sun
    Closed

Emergency Details

Please call:

01903 234866
Back

Find us here:

Unit B Limbrick Corner Palatine Road Worthing West Sussex BN12 6JJ
get directions with Google Maps
Back

Please call this number for emergencies:

01903 234866

Lancing Surgery

Back
  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    8:30am - 12:30pm
  • Sun
    Closed

Emergency Details

Please call:

01903 234866
Back

Find us here:

16 South Street Lancing West Sussex BN15 8AG
get directions with Google Maps
Back

Please call this number for emergencies:

01903 234866

Portslade Surgery

Back
  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    8:30am - 12:30pm
  • Sun
    Closed

Emergency Details

Please call:

01903 234866
Back

Find us here:

90 Valley Road Portslade East Sussex BN41 2TQ
get directions with Google Maps
Back

Please call this number for emergencies:

01903 234866

Southwick Surgery

Back
  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    8:30am - 12:30pm
  • Sun
    Closed

Emergency Details

Please call:

01903 234866
Back

Find us here:

21 Southwick Street Southwick West Sussex BN42 4AD
get directions with Google Maps
Back

Please call this number for emergencies:

01903 234866

Tarring Surgery

Back
  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    8:30am - 12:30pm
  • Sun
    Closed

Emergency Details

Please call:

01903 234866
Back

Find us here:

375 Tarring Road Worthing West Sussex BN11 5JL
get directions with Google Maps
Back

Please call this number for emergencies:

01903 234866