Visit our team
at Southwick


Your newest branch of
Grove Lodge Vets

Title

Client Testimonials



"As always, very friendly and approachable staff". - Mrs J

"Keep up the good work grove lodge, you are always so kind. I've taken many an injured bird to you that you try and save free of charge. You also were very kind when my cat had to be put to sleep and are always available over the phone for advice. Thank you." - Ms B

"Thank you so much for everything you did to help save Nigel our cat .He is currently fast asleep after eating a big bowl of his favourite food. What you did for him was short of a miracle. Thank you everyone you are a credit to your profession. Xx" - Mrs K

"Thank you for saving our dog's life, we can't imagine being without her, she is doing so well and running rings around us!" - Mrs T

"Very kind and informative". - Mr B

"I have had excellent service throughout my time with Grove Lodge" - Mrs K

"I have been with this vet for quite a few years and have always been extremely happy and trust them entirely with my animals. The staff are very polite, understanding and very kind". - Ms P

"I've always found veterinary staff, nurses and reception staff helpful, professional, friendly and patient. No complaints to report". - Mr L

"We registered with the hospital when we moved to Sussex from Devon in October. Would love to put some praise about Mark Pertwee on your website, or at the very least pass on our thanks for his care of Tilly, one of our five rescue Labradors. Unfortunately, not long after we adopted Tilly, she was diagnosed with Mast Cell Tumours. Fortunately, with Mark's expert care, he excised the tumours and Tilly seems to be making a full recovery. He is very thorough, polite and has a lovely way with all of our dogs and we cannot praise him highly enough. We have also seen Andrew Ketteridge a couple of times, although for more routine issues, and he is an absolute delight too. So thanks to him as well. We were quite anxious about finding a good vet when we moved, but we are extremely relieved to have found Grove Lodge Veterinary Hospital and have found all the hospital staff to be helpful and friendly at all times. Many thanks to you all." - W

"Though Bob has only been with us for a few short months, we don’t know what we would do without him. Thanks to the fantastic care he received at Grove Lodge we don’t need to find out!!" - Mrs B

"I found the staff very friendly, helpful, both myself and dog were made very welcome. Top marks." -

"Very quick making the next appointment. Vet was very friendly and efficient." -

"I have been with Grove Lodge for 13 years. My animals have always been well looked after and treated very well. The vets and the staff are always very friendly and helpful. I would strongly recommend all my friends to take their pets to Grove Lodge. I will always stay with you as I know my animals are in safe hands and well cared for. Thank you for everything." - Mrs A

"This is one of the reasons we like having our pets registered with Grove Lodge - it gives us peace of mind should an emergency occur out of hours - which it has done in the past." -

"We have 3 cats 2 dogs with Grove Lodge Vets. We have always had good service, the receptionist is very friendly. Vets are very friendly - when we came on an emergency they were very friendly and reassuring." - Mr W

"I have never had cause to complain about Grove Lodge, I have been with you for a few years now. In the past a couple of vets I was not impressed with but nursing staff very friendly and efficient. Andrew K wonderful with pets especially Katie - no muzzle needed." -

"We have been with GL for more than 10 years and will not change we have always had excellent service." -

"Very good after care advice from both staff at hospital and local branch at Portslade." - Mr S

I've been with Grove Lodge with various pets. Mr Constantine's consistent care and professionalism has been fabulous. Knowing my pets are getting good treatment with a personal approach is a very good balance. The regular reception staff have always been very friendly and helpful. - Mrs I

Excellent treatment and value for money. I know my dogs will always be in good hands and get the best attention. - Miss D

"Excellent on going treatment by all the staff." - Mr S

As always the care I received was excellent. - Ms A

"24 hours is very important to me, living with a giant breed that can develop torsian at unfortunate times, and you don't have long when that happens! I do feel insurance is almost a must these days for peace of mind unless you are well off." -

"The staff were extremely helpful, particularly with advice on how to keep the Elizabethan collar on my kitten as she insisted on taking it off! [Durrington]" - Mrs E

"I was very happy with the treatment and care of my dog. Thank you very much." -

"All staff are wonderful - happy, caring, supportive and extremely helpful - keep up the good work!" - Mr T

"In my opinion Grove Lodge will always be the place to take my pet as I always feel he is in super professional hands with people who really care. That is all an owner can ask for. Thank you all." - Mrs S

"So happy with the experience that even if I have several vet practices much nearer (5–10 minutes as compared to 20–25 minutes to Worthing), I will continue bringing my dogs to Grove Lodge" - Mr F

"I just wanted to send a quick email to thank all of you for your help when I brought Holly in to you on Wednesday evening and yesterday. At about 8pm yesterday, Holly emerged from her bed wagging her tail and began to play with her ball. She then started demanding food! She appears fine since, and has been eating and drinking with no more 'accidents'. She is now bouncing around like nothing happened! What a brat! :-) Let's hope that is the end of it! I cannot thank all of you enough for your support, you do a fantastic job and I just wanted to let you know it is very much appreciated." - Mrs L

Thank you to all the Vets and staff for the last year with our Roxi. Last chemo session done so hopefully just pills from now on...thank you all and a woof from roxi xxxx - Mrs B

"Well done on winning your award [Wetnose Best Veterinary Practice] and for thinking of Wadars. The award is very much deserved by all the staff at the hospital and veterinary sites. Congratulations to you all." - The Armstrong Family

Many thanks to the vet and the nurses for a great job you did late on Sunday evening and yesterday for our cat Harry. The care and kindness you gave him was second to none. Harry is feeling so much better now and back to his old self. Thanks again and Harry says thank you. - Chris and Heather Button :)

I just want to say a massive thank you and also say how impressed I am with the overall service we received yesterday and prior to our appointment. We were referred to Rachel Perry as Pickles' initial dental vet was unable to do his check up. Since we made contact with you we have been kept well informed of the details of our appointment including details of the local area as we were not familiar of the area. When we arrived we were greeted by friendly staff and Rachel was very accommodating by seeing us early to get Pickles ready. Pickles was treated and looked after well, it was nice to hear he was well behaved but I put that down to the patience and care staff took with him as he can often be a challenge. We received good follow on advice. After a very restless night with Pickles he is making a good recovery. So thank you for providing a great service and going above and beyond the call of duty. -

"Absolutely fabulous vets. Were fab with Skyla being spayed and the aftercare for her keep opening her wound has been fantastic. Thank you so much to all the lovely staff at the hospital and lancing branch" - Mrs M

"You get what you pay for and Grove Lodge Veterinary Group are worth every penny for their 24/7 365 high quality service." - Mrs A

"Brilliant service as ever. Really appreciate everything you provide, and you always go above and beyond for us!" - Mrs W

"Thanks to Cameron and team for being there last night to sort out Brian lurcher after his altercation with a ?fox. We are lucky to have an emergency vet so close." - Mrs S

"I wanted to write and thank you for all your kindness and support when we lost our dog Ash on Monday evening. You made what was the most difficult decision of our lives that little bit easier, knowing that he was in the care of people who really wanted the best for him and to ease any pain he had. Thank you for giving us the opportunity to be there with him until the end and to say goodbye to him with lots of kisses and cuddles.

Everyone always commented on what a handsome, gentle dog he was. He really thought himself human; if we walked along holding hands he'd always have to be in the middle, on the sofa he'd sit bolt upright to be on the same level as us in case he missed anything. He had the softest ears and the cheesiest chops! He'd drive us mad barking in the car and chasing cats, but he could also be the softest dog he'd push his face into yours for a kiss and lean into you for a cuddle and when I was ill he always knew and would bring his blanket into me.

Thank you for understanding how difficult Monday evening was for us."
- Mr & Mrs M

"I visit this branch [Southwick] on a regular basis, staff are outstanding so very caring. I would have no problem recommending to other cat owners perfect quiet surrounding reducing stress for both your cat and owner." - Mrs M